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Book an Appointment
Appointment Information
How to get seen by the most appropriate member of our healthcare team.
We offer appointments with a wide range of health care professionals who have specialised skills and expertise. Please check our list of options to see who is best placed to help you.
Nurse Appointments
What our nurses do:
- Routine BP checks
- Immunisations - adult and children. NHS vaccinations and when to have them
- Injection administration
- Heath care checks
- Dressings and stitch removal
- Annual chronic disease physical checks
- Weight management
- Smears and swabs
- Contraception (although you can also just walk in to use our practice pod)
- Travel vaccinations
How to book
Submit your request online and specify that you’d like an appointment with a nurse and the reason for your appointment. We will send you a link with available times so that you can choose an appointment that suits you.
If you are unable to access online services, please contact the practice on 020 8985 8388
Pharmacist Appointments
What our pharmacists do:
Our pharmacy team are experts in medications, dedicated to ensuring your treatment is safe and effective. They work closely with your healthcare team to personalize your medication plan, answer your questions, and address any concerns you may have. They will help you navigate your medications and achieve the best possible health outcomes. Some of our clinical pharmacists are qualified to prescribed medicines, they may also have additional training in specific areas such as asthma, COPD, diabetes, hypertension.
How to book
Submit your request online and specify you’d like an appointment with a pharmacist. We will book this for you. Please expect a call back on the same day or within 24 hours.
If you are unable to access online services, please contact the practice on 020 8985 8388
Physiotherapy Appointments
A first contact physiotherapist is an experienced physiotherapist who has the expertise to assess, diagnose and recommend appropriate treatment or referrals for your musculoskeletal problems.
Please use this service if you have not had your issue assessed recently, and if you are not under physio already.
- Back and neck pain
- Joint pain
- Swollen joint
- Any other conditions you feel a physiotherapist would normally see you for.
How to book
1. Submit your request online and we will aim to book an appointment with our team of first contact physiotherapists. This will be based at either Nightingale Practice, or at one of our very local practices.
2. Book via Musculo-skeletal direct
If you are unable to access online services, please contact the practice on 020 8985 8388
GP Appointments
We offer on the day appointments and GP type care is also offered by our Advanced Nurse Practitioner, Pharmacist and Physicians Associate.
Routine and Urgent Appointments
We only offer on the day appointments if you submit your request for an appointment before 3:30pm. Any requests after this time, or during busy periods, will not be actioned until the next working day unless your problem is medically urgent. If your issue is urgent between 8am and 6:30pm, we have a "Duty Doctor Service" which ensures that you will be contacted within 2 hours if appropriate.
Please state if it is urgent.
If you are unable to access online services, please contact the practice on 020 8985 8388.
Continuity of care
Seeing the same clinician is really important to us here. It helps us build up relationships with our patients and it also helps ensure that when results are back, and need to be discussed, issues raised in the first consultation are addressed. If you know a clinician, or if you have tests arranged by a particular clinician, please do follow up with that particular person – see our GP timetable for their working week and submit your form on a day that they are in.
Life Threatening - Call 999
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Coil and Implant Insertion
We hold regular clinics at the practice for coil and implant insertions. Please book an initial GP appointment so we can discuss this with you first.
Self-referral options
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Enhanced Access Service
We offer pre-bookable face to face GP appointments for simple issues, pharmacist, nursing and blood test appointments outside of our core hours (from 7am to 8pm) and on Saturdays too. If you would like an appointment, please contact us using our online form and let us know on the form that you want an enhanced access appointment.
If you are not able to use online services, please call the practice on 020 8985 8388.
Out of Hours
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.