Data Opt-Outs (The National Data Opt-out)
You can opt-out from having your confidential data (i.e. data that can identify you) being used for purposes beyond direct care, such as research and planning. To do this, you can check or change your preferences at www.nhs.uk/your-nhs-data-matters on-line and follow the instructions if you wish to opt out. This opt-out is recorded against your NHS number on the NHS ‘spine’.
You can find out more about how your patient information is used at:
You can also use the NHS App to opt-out
Repeat Prescriptions online - Patient Access
The easiest way to manage repeat prescriptions is though the online portal we use called 'Patient Access'. You can use this to request a repeat prescription and we can also choose a chemist you would like your prescription sent to to – saving you having to come down to the surgery.
Please note we will require 2 working days to process your prescription.
Please note we are phasing out Patient Access and will be using the NHS App as our primary option for online services
Repeat Prescriptions online – we use 'NHS App'
The easiest way to manage repeat prescriptions is by downloading the NHS App You can use this to request a repeat prescription and we can also choose a chemist you would like your prescription sent to to – saving you having to come down to the surgery.
Before you use the NHS App for the first time you need to register, but you only have to do this once. Verification takes place all within the app.
Using the NHS App on your phone
If you are a mobile phone user the easiest way to see your test results and patient record is to use the official NHS App.
You can see:
- Your medication and repeat prescriptions
- Test results
To use it the first time, you will need to have some photo iD such as a passport or driving license so that the NHS can verify your identity, but you only have to do that once.
You can also access your NHS account using the NHS website by clicking here
The NHS App is available for both Apple or Android-based phones
(Note this is not the Covid-19 track-and trace app - that is a separate app.)
Get help with the App
If you have any issues using or downloading the app, check the NHS App help and support page..
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.